Career Opportunities

The William George Agency is one of the larger providers of services for young adults in Upstate New York, and one of the oldest nationwide. We actively seek diverse staff members committed to our Agency’s Mission, Vision, and Values who Care First about young people and their families. We offer competitive salaries, a comprehensive benefits package, a diverse work environment, opportunities for career advancement and personal growth.

We will call to schedule interviews within two business days.


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Current Positions Available

MINIMUM QUALIFICATIONS:         

  • Bachelor’s Degree
  • Physical  and TB test (required within 1 month of initial hire date)
  • Clean, Valid NYS Drivers License (copy required upon initial hire date)

PREFERRED QUALIFICATIONS:         

  • Masters Degree in Social Work or Psychology
  • Expertise in research and/or data collection and analysis
  • 4 years of experience working with at-risk youth in a residential setting
  • Proficient in NYS Codes Rules and Regulations:  Chapter 18c

REQUIRED SKILLS AND KNOWLEDGE:

  • A background with statistics and work in the area of statistical analysis, objectivity, ability to interact with diverse groups of people, ability to maintain strict confidentiality and work with integrity, apply sound judgment
  • Computer literacy on Excel required, maintenance of logs and data, solid writing and overall communication skills
  • Teamwork and interpersonal skills, organization/planning, record keeping, problem resolution, self-direction and knowledge of services and regulatory agencies

HOURS:                                              

Monday through Friday, 8:00 AM – 5:00 PM

Must be flexible to meet the needs of the agency

OBJECTIVE OF POSITION:

To develop and utilize evaluative and qualitative measures which can be applied to improve the quality and efficiency of all Agency departments.

DUTIES AND RESPONSIBILITIES:

  1. Collaborates with department heads of all residential disciplines.
  2. To develop outcome measures reflective of each department’s core function and mission within the organization.
  3. Maintains up-to-date knowledge and training as provided/disseminated by OCFS regarding incident reporting, investigating and management.
  4. Ensures that required training curricula is compliant in regard to both content and frequency as required by regulation and agency policy for all departments. Develops and implements training as needed.
  5. Involved in conducting and coordinating child centered research projects as directed by the Executive Director.
  6. Institutes and evaluates quality assurance reviews, audits and observations for all departments as directed by Executive Director.
  7. Chairs the agency Incident Review Committee including; review of and follow-up to internal events, dissemination of new regulatory and guidance information, development and oversight of Q.A. tools and development and participates in development and review of policies and procedures related to Q.A.
  8. Interviews consumers and their family/guardian to assess levels of satisfaction and effectiveness of services provided.
  9. Assists with the annual Incident Trending Report for all service areas in accordance with OCFS policies and regulations. Makes recommendations related to identified trends.
  10. Evaluates implements and revises as needed, a system for determining consumer levels of satisfaction.
  11. Interface with OCFS Ombudsman as appropriate.
  12. Evaluates or assist in all compliance audits and/or investigations as requested.
  13. Provides a comprehensive summary of Q.A. activities and survey results to the Service Committee of the Board at all Board meetings.
  14. Maintains accurate and thorough documentation systems of all services provided/overseen and ensures that documentation demonstrates compliance with applicable regulations.
  15. Assumes and performs additional duties and responsibilities as requested.  
  16. Collaborates internally with all agency staff and individuals receiving service, Committees of the Agency (SRC) and the Board (Services), Special review committee, Services Committee, Compliance Committees.
  17. Collaborates externally with OCFS Regional Office and other funding agency representatives and/or community services providers.
  18. Will be expected to represent the agency at external events that may be outside of regular work hours. Will require submitting to a criminal history record check under OCFS regulations with acceptable outcome.

EQUIPMENT:                         

Computer, cell phone, calculators, copy machines, fax machines

DEPARTMENT:                      

Administration

SUPERVISED BY:                    

Executive Director

MINIMUM QUALIFICATIONS:

High School Diploma or equivalent (copy required upon initial hire date) Valid New York State Driver’s License (copy required upon initial hire date) Physical & TB Test (required within 1 month after initial hire date)

PREFERRED:

BS or AAS Degree in Related Field Previous Child Care Experience

POSITION LEVEL:

Responsible to the Cottage Manager

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met.

RESPONSIBILITIES OF THE JOB

  1. Know the whereabouts of children assigned to the cottage at all times. Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Residential Counselor. Report missing children immediately to the Administrator on Duty or Cottage Manager.
  2. Must be able to perform physical intervention (restraints) if necessary to protect the well-being of residents.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the William George community
    6. Constructive use of leisure time
    7. Maintenance of clean and neat rooms and shared cottage facilities
    8. Money management
    9. Eating and sleeping habits
    10. Study habits
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) so as to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOL).
  13. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  14. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  15. Store medications in the locked areas and cabinets provided in each cottage.
  16. Refer children to the Health Services Department for all medical problems and for examination and treatment by the nurses and physician
  17. Participate in, and supervise children at campus recreational activities.
  18. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  19. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  20. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
  21. Transport children to off campus appointments and for travel home as assigned.
  22. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  23. Perform other duties assigned.
  24. To adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

MINIMUM QUALIFICATIONS:            

  • High School Diploma or equivalent (copy required upon initial hire date)
  • AAS Degree in related field preferred
  • 1 year experience in residential outpatient program serving troubled youth
  • Physical and TB Test (required within 1 month of initial hire date)
  • Valid NYS Drivers License (copy required upon initial hire date)

HOURS:                                              

Part-time and On-Call positions available

DUTIES AND RESPONSIBILITIES:

  1. Responsible to co facilitate treatment groups and develop thematic group curriculum as needed.
  2. Responsible for developing, organizing, and implementing program structure, expectations, policies, and protocols.
  3. Responsible for supervising clients in the day to day routines and structure of the program.
  4. Responsible for developing and supervising appropriate recreational and educational programs for clients.
  5. Responsible for providing clients with individual tutorial assistance during a structured study hour.
  6. Responsible for transporting clients to and from the program site on The William George Agency campus.
  7. Responsible to provide input into treatment team meetings for the planning of each client’s treatment goals and objectives.
  8. Responsible to help implement each client’s individual treatment plan.
  9. Responsible to serve as a positive role model for clients by engaging in activities productively.
  10. Responsible for insuring that clients adhere to all behavioral expectations, rules, and standards of conduct established for the program.
  11. Responsible for behavior management of clients and crisis intervention where appropriate including physical restraint and life space interview.
  12. Responsible to adhere to all rules, regulations, policies, and philosophy of The William George Agency and The New York State Office of Children and Family Services.

DEPARTMENT:           

Therapeutic After-school Program

SUPERVISED BY:         

Director of Therapeutic After-school Program

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within 1 month after initial hire date)

PREFERRED:

BS or AAS Degree in Related Field Previous Child Care Experience

POSITION LEVEL:

Responsible to Awake Overnight Campus Supervisor

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals
  3. To provide positive role models for children in the care of the Agency
  4. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met

RESPONSIBILITIES OF THE JOB:

  1. Know the whereabouts of children assigned to the cottage at all times. Report missing children immediately to the Administrator on Duty.
  2. Conduct bed checks every 15 minutes and facility checks at least twice during the night. Report unusual activities to Administrator on Duty.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the Agency community
    6. Eating and sleeping habits
    7. Maintenance of clean and neat rooms and shared cottage facilities
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) so as to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOL).
  13. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  14. Store medications in the locked areas and cabinets provided in each cottage.
  15. Refer children to the Health Services Department for all medical problems and for examination and treatment by the nurses and physician.
  16. Help evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  17. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  18. Provide pertinent observations and assessment of children to the unit/cottage meeting.
  19. Transport children to off campus appointments and for travel home as assigned.
  20. Make appropriate entries into the cottage log concerning pertinent and significant observations on children.
  21. Complete cottage log census form in the morning.
  22. Operate the overnight campus switchboard as assigned by the Administrator on Duty or by the supervisor. Make all pertinent entries in the switchboard log provided, provide communications support to other cottage staff and support team.
  23. Perform other duties as assigned
  24. To adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Department of Social Services.
  25. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of the William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.