Career Opportunities

The William George Agency is one of the larger providers of services for young adults in Upstate New York, and one of the oldest nationwide. We actively seek diverse staff members committed to our Agency’s Mission, Vision, and Values who Care First about young people and their families. We offer competitive salaries, a comprehensive benefits package, a diverse work environment, opportunities for career advancement and personal growth.

We will call to schedule interviews within two business days.


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Current Positions Available

MINIMUM QUALIFICATIONS:            

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Physical and TB Test (required within one month of initial hire date)
  • Valid NYS Driver’s License (copy required upon initial hire date)

PREFERRED QUALIFICATIONS:           

  • A.A.S. Degree in Related Field
  • Previous accounting and receivables experience highly desirable

HOURS:                                              

Monday through Friday, 8:00 AM – 5:00 PM            

OBJECTIVES OF POSITION:

This position is responsible for providing support for the billing and collection of receivables for the George Junior Republic Union Free School District, The William George Agency for Children’s Services, and VanClef Alcohol and Substance Abuse Treatment Program licensed by OASAS including performance of office administrative duties essential to daily operations.

DUTIES AND RESPONSIBILITIES:

  1. Support all aspects of the billing processes of The William George Agency for Children’s Services and the George Junior Republic Union Free School District. This will include a thorough understanding of billing requirements and procedures.
  2. This position will be required to post receipts and recognize potential receivables issues and assist in the resolution of same.
  3. Assist in all aspects of Medicaid and private insurance billing for residents involved in the VanClef Alcohol and Substance Abuse Treatment Program. Interfacing with the VanClef Office Manager is an essential requirement of this position. Includes posting of receipts and recognition and resolution of billing issues.
  4. Participation in the coordination of receivables collection. This will include written correspondence and telephone contact to resolve outstanding receivables issues. Must be detail oriented and have solid documentation skills.
  5. Thorough understanding of the “e-Paces” billing system for both Medicaid OASAS billing and resident Medicaid billing. This position will assist and serve as back-up to the position responsible for Medicaid billing functions.
  6. Understand the resident maintenance billing system and serve as the primary back-up for billing of resident maintenance.
  7. Miscellaneous accounting/administrative duties: This position will involve day to day interaction with employees and administrative staff. When necessary, the following will be required but not limited to: writing correspondence, responding to information inquiries, file system maintenance.
  8. Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Family and Children Services.
  9. Responsible for other duties as deemed necessary and appropriate to promote the continued operation and direction of the Accounting Department as directed by the Business Manager and/or Executive Director.

DEPARTMENT:           

Accounting

SUPERVISED BY:         

Chief Fiscal Officer

MINIMUM QUALIFICATIONS:           

  • Previous work experience with lawn maintenance equipment and horticulture landscaping
  • High School Diploma or equivalent (copy required upon initial hire date)
  • Clean, Valid New York State Drivers License (copy required upon initial hire date)
  • Physical & TB Test (required within 1 month after initial hire date) 

PREFERRED QUALIFICATIONS:         

  • Degree in related field
  • Experience working with adolescent teens
  • Previous experience in grounds, lawn maintenance or horticulture
  • Previous experience and general maintenance with tractors, farm equipment. Including lawn and garden tools, chainsaws and power tools

HOURS:                                              

  • Monday through Friday, 8 AM-4:30 PM 
  • Must be flexible to meet the needs of the program             

OBJECTIVES OF POSITION:

  1. To work in any phase of the employer or landscaper work program.
  2. To work with and supervise adolescents and to instruct and supervise resident employees in the Groundskeeper program. To prepare plans that will guide the instruction process.
  3. To provide positive role models for children in care at the Agency.
  4. To teach residents a trade and maintain the overall horticultural aspects of the campus.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to have full range of mobility in upper and lower body; be able to reach overhead; be able to work in various positions, including stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time; be able to lift, pull and push materials and equipment to complete assigned job tasks; and be able to frequently lift 50 pounds of weight throughout the assigned workday.

After Therapeutic Crisis Intervention Training, be able to physically restrain residents if necessary.

DUTIES AND RESPONSIBILITIES:

Duties: 8 AM – 4:30 PM

  1. Responsible for operating appropriate equipment in order to mow and maintain campus lawns and grounds.
  2. Responsible for mandatory overtime during winter snow removal times.
  3. Works with Grounds Supervisor and other groundskeepers in the overall plans for campus beautification.
  4. Grow seasonal plants in greenhouse for plant sales and campus flower beds.
  5. Design and create flower gardens; work with Grounds Supervisor and other groundskeepers in the overall plans for campus landscaping, trees, flowers, shrubs and cover for banks and nursery stock; plan and supervise vegetable garden, if applicable.
  6. Prune, move and handle general care of existing trees and shrubs; plan and supervise re-forestation on selected area of campus as well as shade trees for pastures; assist in planning for spraying, rolling and fertilizing lawn area
  7. Replace soil and plant grass seed after excavation projects.
  8. Care and management of Greenhouse (all seasons). Grow plants for the Agency buildings and grounds for the upcoming seasons; care for and maintain tools, supplies and equipment entrusted to the at the greenhouse, stress safety and economical use of equipment and supplies.
  9. Performs repair and maintenance of landscaper vehicles and tools as needed.
  10. Be able to handle all the physical responsibilities of the position, which includes but not limited to lifting, moving, and prolonged periods of sitting.

 Vocational Instructional Responsibilities: 1:45 – 2:45 PM

  1. Assess the residents’ interests and knowledge of the landscaper program.
  2. Instruct, supervise, and work with residents in the groundskeepers program.
  3. Instruct residents in the proper and safe care of work areas and equipment; stressing safety at all times.
  4. Be a role model to residents in working safely with all equipment and keeping area safe and neat at all times.

Vocational Employer Responsibilities: 2:45 – 4:30 PM

  1. Be prepared and in position to begin work in accordance with community time schedules; ensure that assigned residents are properly supervised at all times; set up production schedules and priorities.
  2. Maintain attendance and work schedule records.
  3. Enforce established dress, conduct and behavior appropriate to the employment area.
  4. Serve as a role model to residents in all activities of and with The William George Agency.
  5. Communicate significant citizen behavior to the appropriate personnel in a timely and factual manner; document in writing all incidents involving physical abuse or destruction or community property
  6. Observe and practice community standards and regulations.
  7. Actively participate in staff training functions to help others learn and to facilitate self-development and an understanding of The William George Agency philosophy.
  8. Promote cooperation and understanding to ensure the appropriate delivery of the program as a true expression of The William George Agency philosophy.
  9. Keep all resident and trade related records and paperwork in a timely and organized manner.
  10. Perform related duties as assigned by the supervisor.
  11. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attendance at all required safety related training.
  12. Adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

DEPARTMENT:          

Facilities

POSITION LEVEL:       

Reports to the Vocational and Grounds Supervisor

MINIMUM QUALIFICATIONS:           

  • 1-year direct child care or child care supervisory experience
  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Drivers License (copy required upon initial hire date)
  • Physical & TB Test (required within one month after initial hire date)

PREFERRED QUALIFICATIONS:         

Bachelors or AAS Degree in related field such as Social Welfare, Psychology, Counseling, etc. and previous supervisory experience in working with critically disturbed adolescents

HOURS:                                              

  • 40 hours per week
  • Flexible to meet the needs of the program

DUTIES AND RESPONSIBILITIES:

  1. Supervise Residential Counselors and Awake Overnight in the implementation of treatment plans and duties, as described in their job descriptions.
  2. Supervise proper recording in the daily log and Awake Overnight log and significant incident reports, and other reports as deemed necessary by the Cottage Director.
  3. To Coordinate orientation of newly admitted resident and his family to the various aspects of cottage life and program. (This includes informative letters, rules, regulations, etc., to residents and parents). Cottage manager must ensure that the mandatory medical release form is signed upon a resident’s admission to the cottage.
  4. Receive disciplinary reports and behavior observation from the school and implement school related problem resolutions as directed by Cottage Director.
  5. Coordinate cottage recreational planning and special activity planning with appropriate personnel. Be responsible for proper supervision in attendance at on-going campus wide recreation activities.
  6. Provide casework intervention to individuals and families as designated by the Cottage Director. Lead cottage life meetings as requested by the Cottage Director with Cottage Director supervision.
  7. Arrange all home visits. Supervise travel arrangements for residents going home, being transferred or discharged.  Make sure youngsters have money for emergencies, etc.
  8. Assist Support Services in scheduling Child Care Workers. Responsible for maintaining E-Time for their respective cottages.
  9. Responsible for supervising general upkeep of the cottages and mechanical operation of the unit. Including responsibility regarding:
    1. Laundry tasks completed.
    2. Clothing requisitions.
    3. Maintenance requests.
    4. Submission and review of petty cash vouchers and mileage sheets.
    5. Notifying Residential Counselors and Awake Overnight Staff when residents have medical needs or appointments.
    6. Supervision of medical treatment in the unit.
    7. Breakfast and brunch count.
    8. Cleanliness and safety of residents bedrooms and cottage living area.
    9. Supervision of vehicle use.
    10. Supervise residents financial obligations in the unit.
  10. Provide emergency coverage as needed.
  11. Direct and share regularly scheduled staff meetings and attend required meetings.
  12. In the absence of the Cottage Director, the Cottage Manager has the authority to make decisions regarding treatment of residents after consulting the respective Department Head.  
  13. Responsible for evaluation of employees under his or her direct supervision in accordance with The William George Agency.
  14. Responsible for disciplinary action including dismissal in consultation with the Cottage Director and the Director of Human Resources.
  15. Assist the Cottage Director in any area which they think is vital to the program, and perform job-related tasks at their direction.
  16. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and recommendations of the New York State Office of Children and Family Services.
  17. Responsible for the implementation of programming reflective of The William George Agency treatment philosophy at the direction of the Cottage Director.
  18. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  19. Assist the Cottage Director in all other delegated functions.

DEPARTMENT:                                               

Residential Services

SUPERVISED BY:                                 

Cottage Director

SUPERVISION OF:                               

Residential Counselors

MINIMUM QUALIFICATIONS:           

  • Masters Degree, preferably in Social Work, Human Services or Counseling or Bachelors Degree and 3-5 years of direct experience working with youth in a counseling position (copy required upon initial hire date)
  • Valid New York State Driver’s License (copy required upon initial hire date)
  • Physical & TB Test (required within one month after initial hire date)

PREFERRED QUALIFICATIONS:         

Masters Degree in Social Work and previous experience in working with critically disturbed adolescents

HOURS:                                              

  • 40 hours per week
  • Must be flexible to meet the needs of the program

POSITION LEVEL:                               

Responsible to the Residential Program Department Head

DUTIES AND RESPONSIBILITIES:

  1. Responsible for the development of an individual treatment plan for each resident and family, implementation of the treatment plan and subsequent transfer and discharge planning along with appropriate continuing care recommendations.
  2. Maintain up-to-date and accurate information on each resident in the statewide Connections system, including progress notes, incidences of family contact, resident contact individual, and group counseling, etc. as required by New York State Office of Children and Family Services.
  3. Provide individual, group and family counseling to residents and their families as well as coordinate appropriate family/resource visitation in conjunction with the Cottage Manager and Child Care Workers.
  4. During weekly Cottage Team Meetings, provide in-service training to educate and guide Child Care Workers in treatment interventions and supervise such service in consultation with the Residential Program Department Head.
  5. Prepare clinical reports for legal hearings and document any legal activity in Connections.
  6. Chair treatment team meetings in conjunction with the Residential Program Department Head. 
  7. Supervise the Cottage Manager Cottage Manager in conjunction with the Residential Program Department Head and Human Resources Department.
  8. Provide administrative oversight of the cottage’s physical plant and programming.
  9. Attend all meetings and training as requested by the Director of Residential Services, Residential Department Head, and Human Resources Department.
  10. Assist the Director of Residential Services in other delegated functions.
  11. Adhere to the treatment philosophy of The William George Agency and the rules, requirements, and regulations of the New York State Office of Family and Children Services.
  12. Assist the Admissions Department with the intake process.
  13. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.

DEPARTMENT:                                   

Residential Services

SUPERVISORY RESPONSIBILITY:         

Cottage Manager

MINIMUM QUALIFICATIONS:

  • Current NYS Registration for RN (copy required upon initial hire date)
  • Valid New York State Drivers License (copy required upon initial hire date
  • Physical and TB Test (required within 1 month of initial hire date)

PREFERRED: 

  • Experience with adolescents

HOURS:          

  • 40 hour per week
  • Must be flexible to meet the needs of the program

POSITION OBJECTIVES: 

  1. To manage the day-to-day operations of the Medical Clinic
  2. To supervise and develop the nursing staff of the Medical Clinic
  3. To provide ongoing education to staff on medical, health, or other relevant topics to medical services
  4. To work alongside the Medical Director to ensure the development and implementation of resident medical service plans
  5. To oversee the education program to residents concerning medical diagnosis, treatment recommendations, and prevention
  6. To oversee the management of accurate medical records of all residents
  7. To oversee the blood draw program for health and medication management
  8. To oversee the vaccine program for staff and residents
  9. To manage medication ordering, inventory, return/destruction, and administration procedures
  10. To participate in the development of health care policy for The William George Agency
  11. To oversee the implementation of Health Quality Management Program
  12. To oversee the implementation of Health Information Technology solutions

DUTIES AND RESPONSIBILITIES: 

  1. Day-to-Day Operations Management
    1. Ensure that residents receive appropriate medical and health examinations as directed by Medical Director or stipulated by NYS OCFS regulations
    2. Ensure that resident health issues are addressed with appropriate medical care ;make appropriate referrals as necessary
    3. Maintain written personnel medical records for staff physical exams, including BP and PPD.
    4. Ensure nursing coverage and lunch time medication administration during resident meal times in the dining facility..
    5. Oversee the inventory and organization of medical supplies and review all supply requests
  2. Maintain a clean, hygienic, welcoming Residential Medical Clinic environment.
  3. Medical Records Management
    1. Ensure that a medical record for each child at The William George Agency are in accordance with WGA policies and NYS OCFS regulations
  4. Medical Service Plan Development and Implementation
    1. Collaborate with the Medical Director and Medical Services Coordinator to develop a comprehensive medical service plan per resident
    2. Oversee the implementation of medical service plans
  5. Blood Draw Management
    1. Ensure that for each residents that requires scheduled blood draws for health or medication management that a physician has ordered the blood draw and the blood draw is compliant with the medical service plan
    2. Ensure that nursing staff who are responsible to perform blood draws are trained and periodically observed
  6. Staff Supervision and Development
    1. Establish and manage a staff schedule that ensures appropriate coverage of nursing services.
    2. Review all time-off requests of medical clinic staff
    3. Review overtime requests
    4. Establish and manage a monthly on-call schedule
    5. Conduct staff evaluations as directed by the Human Resources Department
    6. Provide feedback to nursing staff in one-on-one supervision sessions bi-weekly
    7. Chair the weekly staff meeting
  7. Medication Management
    1. Oversee the procedures for medication ordering, inventory, and return/destruction
    2. Directly supervise and maintain medication logs prescribed by the physician and psychiatrists in accordance with WGA’S polices and NYS OCFS regulations
    3. Oversee the content and schedule for medication classes for cottage staff
  8. Staff Education
    1. Keep all direct care staff apprised on current OSHA regulations that are relevant to residential treatment
    2. Create and maintain communication procedures to ensure that Cottage Director and Manager are informed of the health needs of each child in their care
    3. Ensure that nursing staff attend cottage meetings to discuss health care issues as needed or at request of Cottage Director or Manager
    4. Conduct OSHA classes on blood borne pathogens for direct care staff staff
    5. Thoroughly document staff attendance at training and maintain current documentation of certifications.
  9. Resident Education
    1. Create cohesive programming that engages residents in their own health service plan
    2. Facilitate a clinic culture that endorses youth education and personal responsibility for their health care
    3. Develop clinic staff cultural competencies; encourage client focused, accessible services
  10. Health Policy Development
    1. Collaborate with the Medical Director to review and revise all Residential Medical Clinic policies, procedures and protocols
    2. Continually ensure polices and procedures are current and relevant; provide the Medical Director with relevant information to update or adapt WGA’s polices and procedures.
  11. Vaccine Program Management
    1. Ensure that immunization records for each resident is procured and maintained
    2. Oversee the Hepatitis B Vaccine program, including education of staff and administration of vaccine; maintain written records of administration or declination of Hepatitis B Vaccine
    3. Ensure up to date vaccination records on the NY HPN system
  12. Health Quality Management Program Management
    1. Collaborate with the Medical Director and WGA Quality Assurance Department to implement and maintain quality improvement systems, practices, and policies
    2. Provide internal and external reports on Residential Medical Clinic performance measures
  13. Health Information Technology Implementation Management
    1. Assist in the implementation of Electronic Health Record System (EHR)
    2. Maintain all EHR records; ensure that resident health information is current and accurate.
  14. Oversee on-call activities and documentation; during off clinic hours staff nurses will be available to Administrator On Duty (AOD) via Agency issued cell phone. Delegate cell phone rotation between staff nurses. Perform other duties as assigned by the Medical Director or Director of Quality Assurance
  15. Ensure Medical Clinic staff perform all duties and responsibilities in accordance with the safety standards, practices, and policies of The William George Agency.
  16. Stay apprised of relevant safety regulations through external resources and training. Incorporate and implement current safety practices into The William George Agency’s Safety Policy and daily clinic activities.
  17. Uphold the mission, vision and values of the William George Agency and fulfill the agency’s commitment to the New York Office of Children and Family Services

POSITION LEVEL: 

Responsible to the Medical Director and Director of Quality Assurance

MINIMUM QUALIFICATIONS:

High School Diploma or equivalent (copy required upon initial hire date) Valid New York State Driver’s License (copy required upon initial hire date) Physical & TB Test (required within 1 month after initial hire date)

PREFERRED:

BS or AAS Degree in Related Field Previous Child Care Experience

POSITION LEVEL:

Responsible to the Cottage Manager

POSITION OBJECTIVES:

  1. To help create and maintain a healthful, safe and therapeutic environment for the children in the cottage(s)
  2. To help implement each child’s individual treatment goals.
  3. To provide positive role models for children in the care of the Agency.
  4. To ensure that the basic psychological needs of the children for nurturance, structure and counseling are met.

RESPONSIBILITIES OF THE JOB

  1. Know the whereabouts of children assigned to the cottage at all times. Supervision of the cottage environment as it pertains to knowing the whereabouts of each youngster at all times is an essential job responsibility of the Residential Counselor. Report missing children immediately to the Administrator on Duty or Cottage Manager.
  2. Must be able to perform physical intervention (restraints) if necessary to protect the well-being of residents.
  3. Provide input to treatment team meetings for the planning of each child’s treatment goal(s) and techniques.
  4. Help implement individual treatment plans with each child.
  5. Act as a positive role model for the children by engaging in activities productively and in support of accepted societal norms and values.
  6. Instruct, guide and assist children in the follows areas:
    1. Organization and care of clothing and personal belongings
    2. Selection and coordination of dress
    3. Personal health, grooming and hygiene
    4. Personal habits and conduct
    5. Social conduct and interaction in the cottage and the William George community
    6. Constructive use of leisure time
    7. Maintenance of clean and neat rooms and shared cottage facilities
    8. Money management
    9. Eating and sleeping habits
    10. Study habits
  7. Help children develop trusting relationships by actively engaging in activities with them and by expression of caring through role modeling, life space interviews, and constructive discipline. Be where children are (during waking hours), walk with them to and from Ewald Dining Center for meals, and other program activities, (e.g. school) so as to provide ego support.
  8. Help children abide by the established cottage rules and the Agency policies and procedures
  9. Provide support to children in crises through the use of therapeutic crisis intervention techniques, including the use of physical restraint and life space interviews. Please note that therapeutic physical restraint may be used only after a child care worker has received specific training in this area at the Agency.
  10. Supervise and help children in the performance of house jobs.
  11. Inventory and mark clothing and personal belongings of children.
  12. Collect and store clothing and belongings of children who are absent without leave (AWOL).
  13. Supervise children’s manners and behavior during meals at Ewald Dining Center.
  14. Be informed about the health needs of the children, and administer medications according to the directions of the Health Services Department.
  15. Store medications in the locked areas and cabinets provided in each cottage.
  16. Refer children to the Health Services Department for all medical problems and for examination and treatment by the nurses and physician
  17. Participate in, and supervise children at campus recreational activities.
  18. Evaluate children’s performance on the daily level system evaluation sheets according to the guidelines and individual goals, and review them with the children to encourage progress.
  19. Prepare written incident reports on critical incidents and forward them to the Cottage Manager.
  20. Participate in the Unit/Cottage meeting, providing pertinent observations to the Cottage Manager.
  21. Transport children to off campus appointments and for travel home as assigned.
  22. Responsible for adhering to and performing all duties in accordance with every safety standard, practice and policy of The William George Agency. This includes, but is not limited to, review of The William George Agency’s Safety Policy and attending all required safety related training.
  23. Perform other duties assigned.
  24. To adhere to all rules, regulations, policies and philosophy of The William George Agency and the New York State Office of Children and Family Services.

MINIMUM QUALIFICATIONS:            

  • High School Diploma or equivalent (copy required upon initial hire date)
  • AAS Degree in related field preferred
  • 1 year experience in residential outpatient program serving troubled youth
  • Physical and TB Test (required within 1 month of initial hire date)
  • Valid NYS Drivers License (copy required upon initial hire date)

HOURS:                                              

Part-time and On-Call positions available

DUTIES AND RESPONSIBILITIES:

  1. Responsible to co facilitate treatment groups and develop thematic group curriculum as needed.
  2. Responsible for developing, organizing, and implementing program structure, expectations, policies, and protocols.
  3. Responsible for supervising clients in the day to day routines and structure of the program.
  4. Responsible for developing and supervising appropriate recreational and educational programs for clients.
  5. Responsible for providing clients with individual tutorial assistance during a structured study hour.
  6. Responsible for transporting clients to and from the program site on The William George Agency campus.
  7. Responsible to provide input into treatment team meetings for the planning of each client’s treatment goals and objectives.
  8. Responsible to help implement each client’s individual treatment plan.
  9. Responsible to serve as a positive role model for clients by engaging in activities productively.
  10. Responsible for insuring that clients adhere to all behavioral expectations, rules, and standards of conduct established for the program.
  11. Responsible for behavior management of clients and crisis intervention where appropriate including physical restraint and life space interview.
  12. Responsible to adhere to all rules, regulations, policies, and philosophy of The William George Agency and The New York State Office of Children and Family Services.

DEPARTMENT:           

Therapeutic After-school Program

SUPERVISED BY:         

Director of Therapeutic After-school Program